FAQs

MyFoodVoucher is a UK-based digital platform that connects food businesses with customers through exclusive discount vouchers and special offers. Whether you’re a food lover looking for great deals or a business owner wanting to attract more customers, MyFoodVoucher makes it easy to discover and share amazing food offers.

For customers:
Browse through hundreds of approved food vouchers, filter by cuisine type, location, or expiry date, and redeem offers at your favorite restaurants and food businesses.
For business owners:
Register your business, create compelling voucher offers, and reach thousands of potential customers looking for great food deals.

Yes! Browsing and using vouchers is completely free for customers. Business owners can register and create vouchers to promote their offerings (contact us for business pricing details).

MyFoodVoucher currently serves businesses across the United Kingdom. You can filter vouchers by postcode and radius to find offers near you.

Click on “Forgot Password” on the login page, enter your registered email address, and you’ll receive a password reset link within minutes.

Log in to your account, go to Account Settings, and update your email address. You’ll need to verify the new email address.

Email verification ensures account security and allows us to send you important notifications about your vouchers, favorites, and account activity.

Absolutely. We take data protection seriously and comply with UK GDPR regulations. Your personal information is encrypted and never shared with third parties without your consent.

Yes, you can request account deletion from your account settings. Please note this action is permanent and cannot be undone.

Try clearing your browser cache and cookies, then refresh the page. If issues persist, please contact our support team with details about the problem you’re experiencing.

Yes! MyFoodVoucher is fully responsive and works on all devices including smartphones and tablets for easy voucher browsing on the go.

This depends on each business’s specific terms. Check the “Terms & Conditions” section on each voucher for details.

Contact us immediately with details of the issue. We work closely with all our partner businesses to ensure voucher terms are honored.

As vouchers are provided free to customers, refunds don’t apply. However, if you experience issues redeeming a valid voucher, please contact our support team.

Expired vouchers cannot be redeemed. We recommend using vouchers well before their expiry date. You can filter by expiry timeframe to prioritize vouchers expiring soon.

You can reach our support team through the Contact page, or email us directly at support@myfoodvoucher.co.uk. We aim to respond within 24 hours.

Our support team operates Monday to Friday, 9:00 AM to 5:00 PM GMT.

Have a question that’s not answered here? Contact our support team at support@myfoodvoucher.co.uk

© Copyright - My Food Voucher Powered by ITFormula1
×

Welcome Back

Your email will be used as your username

Verify Your Email

We've sent a 6-digit code to